Suggestions?

1200, Friday 23.10.2020

Just a friendly reminder:

The best postcode to navigate to the event is: IP17 3EN

Please plan to arrive at the event 30 minutes prior to your start time. Please don't forget your £2 car parking money (cash only)!

Remain in / by your vehicle until exactly 15 minutes before your start time before walking down to the start line.

We would also like to take this opportunity to remind you that there is no spectating at this event. Any family or friends you may be travelling with are welcome to use the event car parking field but they must remain in / by their vehicles for the duration. Thank you.

1500, 17.10.2020

Participant email "Suffolk 2020 - your number and safety video" has been processed. Please NB we have an issue with our email sender which is drip-sending the emails at a very slow rate; it may take up to 48hrs for you to receive this in your inbox. All paper numbers and electronic timing chips have been processed so you should receive these in the post on Monday or Tuesday.

2000, Friday 09.10.2020

Participant email "Suffolk 2020 - Your predicted time and number posting" distributed (all events). Please note that there are items for your attention which need actioning immediately so please don't delay in reading this. Please see here a pdf copy of the email.

1000, Monday 28.09.2020

The Participant Manual and the event start times have been updated to reflect the latest changes to the event.

1700, 01.09.2020

As things currently stand dogs will not be permitted at this event. This decision will be up for review periodically however and we hope to reverse it asap (whether this comes in time for this year's event we simply can not say). This is part of a parcel of measures to help with social distancing and includes other changes such as restrictions on earphone use. These changes are in place to ensure participants are, 1) fully in control of themselves (to keep their distance from others) and, 2) fully able to communicate with others (specifically other path users). As keen dog lovers ourselves we understand that this will come as a disappointment to many of you. Any questions please drop us a line.

1100, Friday 07.08.2020

It is looking positive that we will be able to deliver Suffolk 2020 on the 24th of October and this is our clear intention.

Please remember that the event can never be 100% guaranteed, for example, if there were to be a local lockdown in Suffolk then the event could and would not take place. We are all hoping this will not be the case. As we are still 11 weeks away from the event time is on our side and indeed we are keeping close watch over a number of other small events which are planned to proceed in the UK over the coming weeks.

Further details will be emailed out to registered participants in mid October. If you have any questions or concerns in the meantime you can email or call us directly.

We hope you are keeping fit and well at this time.

1100, Friday 01.05.2020

See tab: COVID-19 PROMISE

1200, Friday 15.11.2019

Don't forget to click "attending" on the official Facebook Event.

Participant Manual

Virtual : Don't forget to connect with us via the official Facebook Event where you can select "Going" or "Interested". Here you can network with others and join in the conversation by asking questions and advice.

Unfortunately we are not able to offer a post event gathering or party this year.

Never be locked in

1. Cancellation: You will always be given a full refund (no fees or charges) if the event has to be cancelled due to Covid-19. Your entry will never be ‘rolled over’ to a subsequent year unless you want it.
2. Postponement: You will always be given the following three options should an event have to be postponed (date changed) due to Covid-19. You will have one week from the date the event is postponed to make your choice:
   1. Accepting the new event date + receiving a £10 goodwill voucher (this is the default option if you make no choice).
   2. Transferring to one of our other event locations for any date in the future + receiving a £10 goodwill voucher.
   3. A refund (less a booking & card processing fee which will never be more than £10).
3. If your plans change or you change your mind:
   1. You can receive a full refund (no fees or charges) should you change your mind within 30 days of booking. No questions asked. To do so; log onto your account > Orders > Select the desired order number > Cancel > Confirm. It’s as simple as that.
   2. You can chop and change between our whole events portfolio at any time. Just make sure you do this more than 30 days before the event you are booked on to. To do so; log onto your account > Orders > Select the desired order number > Change > Select the desired (new) event.

Never be within 2 meters of anyone else

1. No event staff will come within 2 meters of any participants:
   1. RFID electronic timing removes the need for close personal contact.
   2. Checkpoints (aid stations) operate on a self-serve basis; all items will be individually bagged / bottled with gloved staff keeping their distance but there if you need them.
2. Receive your participant number and electronic timing chip in the post ahead of time or collect on the day, your choice.
3. Watch the event Welcome and Safety Video online 24hrs before the event from your phone or laptop.
4. Join in with our mass start or choose a time-trial start for yourself or your group. Either way you can enjoy watching the online leaderboard update throughout the event day to see how you fare against the competition.

Although there are a raft of other changes we have put in place we hope the examples above clearly demonstrate our priorities to you. All changes will be in place across our portfolio of events for the foreseeable future, most likely until the end of 2021.

We hope that you can now relax and take part with confidence; we are looking forward to delivering your next tough challenge!

With best wishes,

James and the Endurancelife Team.

Never, never, never give up.